Jess the AI Mascot
Male Call Operator

TMC-AI is where AI meets human service, automated when possible, human when it should be.

We’re combining decades of experience with cutting-edge technology to deliver smarter conversations, supported by real people!

  • Call 03 5910 3624 to speak with Jess, our Conversational AI mascot

Why Choose tmc-ai?

The reassurance of real people, the automation of AI

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Trusted in communication since 1974, we’re innovating with Conversational AI for businesses today.

Our conversational AI handles inbound and outbound calls with natural, human-like dialogue so smooth, you’ll forget it’s not a person.

What is Conversational AI?

It’s more than tech. It’s tech with personality.
Powered by deep learning and large language models, our AI agents:

  • Hold natural, flowing conversations

  • Offer insights and guidance

  • Learn and improve with every interaction

50 Plus Years Experience
50+

Years Experience

24/7
24/7

Call Management

What Can Our AI Agents Do & How Does It Work?

Want to hear how natural it sounds? Take a moment to listen to our AI agent in action.

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Partnering with tmc-ai is a no brainer!

What sets Us Apart

Businesses that already value professional services can’t afford gaps in their customer communications, but not every call justifies a human response.

  • Routine calls (bookings, FAQs, directions, admin) drain staff time.
  • Peaks and after-hours create missed opportunities, even with live answering in place.
  • Customers expect both instant responses and human empathy when it matters.

TMC-AI’s promise: “Never miss a call. AI handles the routine, our people handle the rest.”

With tmc-ai, choose to get varying degrees of support, backed by a live Australian call centre!

Traditional human answering
Smart, conversational AI agents
Or a powerful combination of both
Real People, Real Experience
  • Our in-house team is available 24/7. No outsourcing. No awkward handovers.

AI + Human Integration
  • Routine tasks? AI handles them. Complex queries? Our live team steps in. Together, they deliver seamless support.

Here for the long haul
  • We’re not a startup – we’re a stable, experienced partner you can rely on.

Tech-Agnostic Approach
  • We are unbiased toward the use of any specific tech to solve a business problem. There is no one-size-fits-all.

Augmented Solutions
  • Whether AI-led, human-led or hybrid, our services integrate smoothly into your operations.

Never Miss a Call
  • Our team is on standby for when your customers need a human! No gaps or missed opportunities.

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Request a call back from Jess

Fill in our Web Enquiry Form and Jess, our dedicated tmc-ai agent will call you back.

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Book your FREE consultation with one of our expert consultants.

Explore how conversational AI can work for your business and get a tailored quote to match.